Making an Appointment


We are now operating at Alert Level 1:
We are available for consultations be that virtual or face to face.
We do not have a walk in clinic, if you do not have an appointment please call us on 07-3784080 or Healthline on 0800-358 454.

If you have any of the following symptoms DO NOT ENTER THE CLINIC– RING FIRST

COVID-19 symptoms include:

  • a new or worsening cough
  • a fever of at least 38°C
  • shortness of breath
  • sore throat
  • sneezing and runny nose
  • temporary loss of smell.

These symptoms do not necessarily mean you have COVID-19. The symptoms are like other illnesses that are much more common, such as colds and flu.

Shortness of breath is a sign of possible pneumonia and requires immediate medical attention.

Less common symptoms:

  • fever
  • diarrhoea
  • headache
  • muscle pain
  • nausea and vomiting
  • confusion and irritability

At Alert Level 1, everyone must continue to do their bit to keep New Zealand COVID free.

1. Stay home if you’re unwell and get tested

2. Sign into places using the NZ COVID Tracer app, and

3. Practice good hygiene (includes washing your hands often and coughing into your elbow.


The Taupo Covid19 Testing Station at 79 Miro Street is open this week as follows:

Monday -9.00am to 3.00pm

Tuesday- 9.00am to 3.00pm

Thursday- 9.00am to 3.00pm

Sunday- 9.00am to 3.00pm

From the week beginning the 15th March the hours will return to Tuesday, Thursday, Sunday, 9.00am to 3.00pm.

What happens when you ring the practice?

Consultations with our doctors and nurses are generally by a 10-15 minute appointment which can be made from 8.30am to 4.30pm Monday to Friday or at any time using your patient portal, my indici™.

Please expect our reception/booking staff to ask general questions regarding your appointment.  This helps us to better understand the length of time needed for your appointment and the service you need.

To get the most from your appointment it's best to discuss one issue at a time at the consultation. If you feel there is more than one issue or you may require more time for discussion, it's best to book a longer appointment time.

Our practice nurses are available for routine appointments from 8.30am each day. Please phone to make an appointment.

Currently same day appointments are only available for urgent cases, if you are experiencing chest pains, shortness of breath or have had an acute accident, then please present to the surgery for assistance or call 111.  Alternatively you can be triaged by one of our GP’s via either a phone call or by video. Virtual consultations of this nature have increased since Covid19 and enable staff to assess your requirements, you will be asked to present to the clinic if deemed necessary.

Influenza-Flu vaccines are available and recommended for all patients. Please phone to make an appointment.

Clinics-IMMS, Diabetes and Smears are all back to normal now so please phone to book a time to see a nurse.

We do our very best to run on time, but occasionally emergencies and other instances may create an unexpected delay.  

Mental Health Crisis

Health Improvement Practitioners are Health Professionals available at Taupo Medical Centre weekdays, that can help people having trouble with stress, depression, anxiety, pain, sleep problems, managing long term health conditions, or a range of other challenges. Sessions are 30 minutes, free of charge and there are usually appointments available the same day. Appointments are available by calling our Call Centre on 07-3784080, can be arranged by your GP when you see them, or if urgent please call into the Medical Centre and ask to see the ‘HIP’ on that day if an appointment is available.


117 Heu Heu Street
Taupo 3330


Please be advised that Taupo Covid Swabbing Centre at 79 Miro Street, Taupo is open this week as follows:

Monday through to Sunday 
9.30am to 3.00pm.