Making an Appointment

Taupo Medical is working under Level One Covid related restrictions. It is vital that patients phone first (we understand demand is high and phone wait times can be long, unfortunately it's a bit like the supermarket lines presently).  If nonurgent you can leave a message on the voice mail service. Please don't simply walk up to the clinic unless urgent. 

COVID SWABBING AVAILABLE in Taupo at 79 Miro Street is available everyday from 9.00am to 4.00pm, no appointment necessary.

If you are experiencing any respiratory symptoms and or other Covid symptoms mentioned below, DO NOT come to the practice, Please go to the Covid Testing Station. Alternatively you can call us or the Covid19 Healthline on 0800 358 5453:  

  • Difficulty breathing or shortness of breath
  • High temperature (at least 38 degrees celcius)
  • Sore throat
  • Sneezing and runny nose
  • Loss of smell and/or taste

IF YOU NEED IMMEDIATE MEDICAL ATTENTION RING 111

At this stage, we are endeavouring to operate as normally as possible.  This will continue until we have received clear instructions from the government elsewise. Should the current Level change this may disrupt/change our operations going forward.  We will advise of any upcoming changes as soon as we are able.  

What happens when you ring the practice?

Consultations with our doctors and nurses are generally by a 10-15 minute appointment which can be made from 8.30am to 4.30pm Monday to Friday or at any time using your patient portal, my indici™.

Please expect our reception/booking staff to ask general questions regarding your appointment.  This helps us to better understand the length of time needed for your appointment and the service you need.

To get the most from your appointment it's best to discuss one issue at a time at the consultation. If you feel there is more than one issue or you may require more time for discussion, it's best to book a longer appointment time.

Our practice nurses are available for routine appointments from 8.30am each day. Please phone to make an appointment.

Currently same day appointments are only available for urgent cases, if you are experiencing chest pains, shortness of breath or have had an acute accident, then please present to the surgery for assistance or call 111.  Alternatively you can be triaged by one of our GP’s via either a phone call or by video. Virtual consultations of this nature have increased since Covid19 and enable staff to assess your requirements, you will be asked to present to the clinic if deemed necessary.

Influenza-Flu vaccines are available and recommended for all patients. Please phone to make an appointment.

Clinics-IMMS, Diabetes and Smears are all back to normal now so please phone to book a time to see a nurse.

We do our very best to run on time, but occasionally emergencies and other instances may create an unexpected delay.  

Mental Health Crisis

Health Improvement Practitioners are Health Professionals available at Taupo Medical Centre weekdays, that can help people having trouble with stress, depression, anxiety, pain, sleep problems, managing long term health conditions, or a range of other challenges. Sessions are 30 minutes, free of charge and there are usually appointments available the same day. Appointments are available by calling our Call Centre on 07-3784080, can be arranged by your GP when you see them, or if urgent please call into the Medical Centre and ask to see the ‘HIP’ on that day if an appointment is available.

Location

117 Heu Heu Street
Taupo 3330


 

Opening Hours

Monday to Friday 8:00am to 5:00pm